FAQ

To confirm your email:

• Log into your profile on the site.
• Click the "Confirm email" button.
• Open the letter in the email and follow the specified link. If the letter was not sent to your email account, check the "Spam" folder.

If you have problems with verification, please contact support.

To confirm your phone number:

• Log into your profile on the site.
• Enter your phone number.
• Click the "Confirm number" button.
• Choose how to receive the code: via WhatsApp or SMS.
• Enter the received code in the pop-up window and click the “Confirm” button.
• If something goes wrong, click the “Resend Code” button.

If you have problems with verification, please contact support.

* We often update the FAQ, but if the information temporarily does not coincide with the basic rules, the "Terms and Conditions" section remains a priority.

Every week and every month, AllRight hosts lotteries in which you can win real gifts and no deposit bonuses. Select the lottery to participate in and make a deposit in the amount specified in its description to the account balance. Moreover, lotteries consist of several levels. By getting to a higher level, you will be able to receive more valuable prizes.

* By participating in the monthly lottery, you automatically become a participant in the weekly lottery.

** You can view the list of lotteries currently held on the site by clicking here.

The Leaderboard is a competition that takes place every four weeks. It contains the most valuable gifts. To win in the Leaderboard, you need to score the highest number of points among all other participants. You can get from 1 to 12 points, becoming a prize-winner of lotteries, and from 1 to 10 points, getting into the hundred best in the weekly tournament.

There are 10 prize places in the Leaderboard. Taking a place in the top 10, you will receive real gifts. In addition, by scoring 10 points and above, you will have the opportunity to join the drawing of wild prizes, which will be drawn randomly.

The "Wheel of Fortune" is a win-win promotion where you can win an iPhone 14 Pro Max, AirPods 3, and free spins. By taking a place in the top 100 of the weekly tournament, you will receive 1 spin in the "Wheel of Fortune". In addition, you receive 1 free spin for every 20 000 Zł bet in slots.

More information can be found here.

AllRight offers exclusive bonuses with a x1 wager to increase your chances of winning. You can find bonuses in the section with bonuses. Our casino offers the following types of bonuses:

• cash bonus;
• percentage bonus (you get an additional certain percentage of your total deposit to your account);
• free spins in slots.

After registration, you will receive a welcome package of bonuses. Three new offers will be available to you every day in the section with bonuses. You will also receive additional bonuses for installing the mobile application. Sometimes we give individual bonuses that are associated with a holiday or are intended to create a festive mood for you.

Go to the section with bonuses, click the "+" button on the card with the bonus and make the required deposit using any convenient payment system. After depositing the amount in one payment, the bonus will be activated.

* You should confirm your email and phone number in advance to activate all bonuses without any problems.

A wager is a coefficient that determines the minimum amount of bets required to fulfill the conditions of the bonus. For example, you received free spins with a 1x wager. By using these free spins, you have won 500 Zł. To withdraw these funds to your account, you need to place an amount of 500 Zł 1 time, that is, place bets, the total amount of which will be higher than 500 Zł (1x100).

* AlRight always gives you bonuses with a 1x wager to increase your chances of winning. You can read more information in the Bonus Terms.

MaxBet — this is the highest bet you can place to wager the bonus. For example, you are wagering the bonus with the 9 Zł MaxBet. If you place bets less than or equal to 9 Zł, then they count as bonus wagering. Bets over 9 Zł will not be counted.

* Playing with bets over those specified in the MaxBet bonus, may result in additional checks during withdrawing funds.

A capping is the largest amount you can withdraw after fulfilling the wagering requirements of the bonus.

For example, you got a 25 Zł bonus with a capping of 50 Zł. This means that you can withdraw no more than 50 Zł to the account after wagering the bonus. With this amount, you can continue the game or withdraw any amount according to the Terms & Conditions.

In honor of your birthday, we give you 10 deposit free spins in Lucky Dama Muerta or up to 80 no deposit free spins in Four Lucky Clover.

To receive a holiday bonus, verify your ID.

The bonus will be credited automatically, and you can pick it up in the section with bonuses on the site if you have already confirmed your personal data

If you didn't receive the bonus, check if the date of birth specified in the profile matches the date in the passport.

If the data in your account matches the passport data, but you did not receive a gift, please contact support.

For connecting the Telegram bot, you can get 25 free spins in Hawaii Cocktails.

To connect the Telegram bot and get a bonus:

1. Go to your profile on the site.
2. Link the Telegram social network to your account (if you have already linked another social network to your account, you can subscribe to the bot, but, unfortunately, you will not receive the bonus).
3. Follow the link and launch the Telegram bot.
4. Go to the Telegram bot menu and click the "Bonus" button (if you do not have the "Bonus" button, make a deposit for any amount in the Cashbox section).
5. Collect the bonus on the site by clicking the "My bonuses" button in the Telegram bot.

Please note that you will receive the bonus if you have already made your first deposit of any amount.

If you have already linked Telegram to your account, log in on the site and follow the link.

• Go to the "Cashbox" section and choose a payment method convenient for you.
• Indicate the amount that you want to deposit and follow the further instructions on the payment page.
• Pay attention to the conversion, if it is specified.

* Before making a deposit to activate the bonus, it is necessary to activate the bonus itself.

• Confirm your phone number and email in your profile.
• Wager the amount of the deposit (before withdrawing your winnings, you need to turn over the deposit amount at least three times). You can check whether the wagering has been completed on the withdrawal page.
• If you played with bonus funds, please make sure that you have made a deposit within the last 30 days.
• Fulfill all the conditions of the bonus, if it was activated.
• Make sure that all the payment details in the withdrawal request are correct.
• Make sure that you have confirmed all the documents in your profile. This will help to avoid a possible withdrawal cancellation.

Threefold turnover of the deposit — is a condition that means that each deposit should be turned over three times before the withdrawal of winnings. For example, if you have deposited 50 Zł to your account, then you need to wager 150 Zł in total. 

Standard processing time: from 24 to 36 hours. But your request can be processed faster, depending on some conditions (for example, you can upload documents in advance in the "Profile" section).

• Go to the "Cashbox" section.
• In the "Withdrawal history" section there will be up-to-date information.

Yes, you can make a deposit in your account using any payment method available in the "Cashbox" section. If you can't leave a request for a previously used payment method, you can choose any of the available methods. In this case, additional verifications of your account may be required.

To verify your identity, upload a photo of the spread of your passport or ID card on both sides, where the full name, date of birth (the data must coincide with the data in the profile), the series and number of the document, the date of its issue and the end date (if provided). It is necessary that all the data and the document itself be of high quality and be visible in the photo as a whole.

To verify the address, you need to upload an official document, which indicates the full name, address of residence, and date of issue of the document (not older than 3 months from the current date). It can be:

• bank statements;
• an invoice for payment of utilities and other services;
• correspondence with government institutions.

To verify the Papara wallet, you need to make and upload a screenshot of the home page of your personal account (https://www.papara.com/personal/#!/account). The screenshot should contain the owner's full name, phone number, customer email, and wallet number (Papara numarasi). All information must be visible in full.

To verify the MiFinity e-wallet, you need to take and upload screenshots of the home page with the Transactions tab (https://secure.mifinity.com/), where transactions for your account will be displayed. As well as the Profile Details tabs of the Profile section (in the upper right corner click on your name, then on the Profile tab), where you can see the email (this is the wallet ID) and client’s name in the upper right corner.

To verify Visa/Mastercard, you need to take a photo of the front and back of the card. The first 6 and last 4 digits of the number must be visible, as well as the name and surname of the holder and the expiration date. If the card is non-personalized, you need to provide a statement with the name of the cardholder and the last four digits of the card.

If the card is virtual, you need uncut screenshots of the full page of the application with the same data (first 6 and last 4 digits of the number, card expiration date, name and surname of the cardholder).

To verify a bank transfer, you must provide an account statement. The bank account number (IBAN), surname and name of the holder should be visible on the statement. A photo of a plastic card is also suitable if it has an IBAN number and the name of the client.

To verify the Piastrix wallet, you need to upload a screenshot of the "Profile Settings" tab of the "Profile" section, having previously verified your wallet. The screenshot should contain the full name of the owner, date of birth, and the wallet number.

To verify the Jeton wallet, you need to upload a screenshot of your personal account (the Settings tab of the Profile section — https://www.jeton.com/customer/settings). The screenshot should contain the full name of the holder, the wallet number, phone number, and email address.

The application users will find the necessary information in the Settings and User Info sections.

To verify the eZeeWallet, you need to make and upload a screenshot of the home page of your personal account — the Dashboard tab (ezeewallet.com/en/consumers/dashboard). The screenshot should contain the wallet ID, the full name of the holder, and the email address.

Users of the mobile version also need to take screenshots of the My Account and Dashboard tabs.

To verify the PayFix wallet, you must provide a screenshot of the client's profile (bireysel.payfix.com.tr/profile). The screenshot should contain the following data: customer name, digital wallet ID, and email address (PayFix No/Payfix Numarasi). For the mobile version, you need screenshots with the same information.

To verify the Volt wallet, it is necessary to provide a bank statement (for a separate transaction or for the period when deposits were made), which will indicate the account number, full name of the holder, amount, date of transaction, as well as a description of the payment (in whose favor the payment was made). The statement is required in PDF format or as a screenshot of the statement from the application.

To verify Netbanking, you must provide an account statement. The account number and full name of the holder should be visible on the statement.

You can make a deposit to your account using Apple Pay and Google Pay mobile payment systems. Verification is not required to make a deposit to your account using these systems.

However, note that in order to withdraw winnings, it is necessary to confirm your identity as well as the ownership of the payment method to which the funds are withdrawn.

You can make a deposit to your account using e-vouchers.
A voucher is a payment method that allows you to pay using bank transfers.

Verification is not required to make a deposit to your account using vouchers. However, in order to withdraw winnings, it is necessary to confirm your identity as well as the ownership of the payment method to which the funds will be withdrawn.

Vouchers that you can use to make a deposit:

- Sofort;
- JetonCash;
- Paytm;
- CASH to CODE;
- upi;
- kassa55;
- Papara iSettle;
- Papara Aninda;
- Banka Havalesi;
- Aninda Havale;
- JET Banka;
- Maksi Banka;
- Hizli QR;
- Hizli QR Alt;
- CEP BANK;
- CEP Bank Alt;
- Sofort Alternative;
- Sofort Banking;
- Banktransfer alt.

You can make a deposit to your account using a mobile operator.

Verification is not required to make a deposit to your account using a mobile operator. However, in order to withdraw winnings, it is necessary to confirm your identity as well as the ownership of the payment method to which the funds will be withdrawn.

Operators which you can be used to make a deposit:

- Tele33;
- Beeline;
- Kcell;
- Altel;
- activ.

You can make a deposit to your account using Card2Card.

Card2Card is a payment method that acts as an intermediary when transferring funds from one card of any bank to another card by its number.

Verification is not required to make a deposit to your account using Card2Card. However, in order to withdraw winnings, it is necessary to confirm your identity as well as the ownership of the payment method to which the funds will be withdrawn.

You can make a deposit to your cryptocurrency account using the Binance Pay payment method.

Verification is not required to make a deposit to your account using Binance Pay.
But please note that in order to withdraw winnings, it will be necessary to provide documents confirming your identity, as well as the ownership of the payment method to which the funds will be withdrawn.

A Gift Card is a debit card that can be gifted as an alternative to cash.

If you have become the owner of such a card, then with its help you have the opportunity to make a deposit for the amount indicated on the card. No verification is required for this deposit. But please note that to withdraw winnings, it will be necessary to provide documents confirming your identity, as well as confirm the payment method you use to withdraw funds.

You can use the Pay via bank payment method to make a deposit to your account.

The Pay via bank payment method is a money transfer that is carried out using IBAN through the bank of your choice.

This method does not require verification. However, in order to withdraw your winnings, it will be necessary to provide documents confirming your identity and confirm that you are the owner of the payment method you are withdrawing funds to.

You can use the Open Banking payment method to make a deposit.

Open Banking is a money transfer that is carried out using IBAN through the bank of your choice.

This method does not require verification. However, to withdraw winnings, you should provide documents confirming your identity, as well as ownership of the payment method to which you withdraw funds.

Your documents will be processed faster if there is an active withdrawal request. If there is no active request, the documents are processed on a first-come-first-served basis.

Yes, if you don't have a passport.

You can use any official document, which will indicate your full name, address of residence, and date of issue (not older than 3 months from the current date).

The driver's license confirms the right to drive vehicles and does not have enough information necessary to confirm the identity of the client.

A Card Confirmation statement with a list of all Revolut cards is required.

The site rules contain a list of countries in which it is forbidden to play. We need to make sure that you do not live in one of them.

You can hide some of the data, but the first two and last two digits of the number, as well as part of the document series, should be visible. This is necessary in order to verify the authenticity of your documents.

The document must contain the full name, address of residence, and date of issue. The registration does not have all the necessary data.

The statement is required in order to confirm the possession of an unnamed bank card.

The procedure is necessary to ensure that third parties do not use your documents.

In the Turkish documents confirming the address, there is a validity period of the document (most often it is 1 month). At the end of the term, the document is considered invalid and requires updating.

There is no need to upload payment methods that you have not used to your profile. But you can upload to your profile all the bank cards that you used to make a deposit in your account.

If you would like to take a break from gambling at the casino, please use the self-exclusion feature. Self-exclusion — it is a self-suspension from the game for a certain period.

How to do it:

• Go to the "Responsible Gaming" section and click the "Temporary Account Suspension" button at the bottom of the page.
• After confirming the blocking, your access to the account will be limited for 7 days.
• If you want to unlock your account earlier, please contact the support service. You should be aware that it may take a while to unlock your account.

It is important to consider gambling as a means of entertainment and not as a source of additional income or profit. Control money spent during the game process and play responsibly.

* We ask you to act responsibly by making the decision to self-suspend from the game. Please, read all the rules in advance.